Short Course
Customer Service Excellence
New
A six-module short course on customer service in South Africa: what customers remember, service basics, consumer rights under the Consumer Protection Act, handling difficult customers, turning complaints around, and call centre excellence.
Enrol now — R349.99
About this course
A six-module short course on customer service in South Africa: what customers remember, service basics, consumer rights under the Consumer Protection Act, handling difficult customers, turning complaints around, and call centre excellence.